Turn missed calls into new customers with AI Receptionist (AIR)
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RingCentral for Financial Services

Trusted AI communications for financial institutions

Bring your calls, video, and messaging into one secure app with Agentic Voice AI that helps your team drive revenue and deliver faster client service.

Contact salesSee pricing

Loved by over 600,000 businesses around the world

First Bank
success mortgage partners
Altura Credit Union
Brightway Insurance
Envestnet
Union Home Mortgage
Credit Human
SCM

Products

  • RingEX
  • Team Chat
  • AI Meetings
  • Business Phone
  • Fax
  • SMS
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Secure, compliant financial communications

Be there for clients 24/7

Let AI Receptionist (AIR) handle bookings, fraud, or claims routing. Cut out the friction and phone tag so advisors can focus on high‑value relationships and revenue.

Designed for financial services organizations of all sizes

First Bank

30%

Savings on overall communications costs at First Bank

Autopay

$500K

Annual savings since migrating telephony to RingCentral


<3%

Average call abandon rate since implementing RingCX

Insureon customer story background
Insureon logo

“By capturing critical details needed to close deals, RingCentral’s AI Virtual Assistant helps make Insureon’s sales operations 25% more efficient.”

Altura Credit Union

50,000+

Inbound calls handled every month by RingCX Contact Center


21

Locations running on RingEX

The Retirement Advantage customer story background

“See how The Retirement Advantage (TRA)’s clients reach a team member quickly instead of waiting on hold.”

30%

Nearly one-third of customers consider switching to a new financial institution after just one bad experience according to Ipsos Research.

A female manager using RingCentral app on laptop to send team messages and share files

Optimize operations and offer faster support across every touchpoint

  • Connect branch and remote employees

    Maximize ROI and TCO by getting calling, messaging, business texting, meetings, and eFaxing in one app that works across every device.

  • Support clients on their preferred channels

    Our secure omnichannel contact center makes it easy to serve clients over voice calls, text, email, and 20+ digital channels.

  • Don’t make clients repeat themselves

    Give clients a better experience with smart routing that automatically transfers them to human agents (when needed) with full context.

  • Integrate with your favorite apps

    Add essential financial services apps like Jack Henry, Theta Lake, Salesforce, and more to RingCentral.

See all integrations
AI icon

Agentic Voice AI solutions that financial services teams love

Give clients full account support and speed up back-office work with built-in AI.

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Elevate virtual advisory

Meet with clients anywhere using compliant AI-enhanced video tools. Let advisors focus on the client relationship while AI captures financial goals, action items, and CRM data in real-time.

screenshot of AI Meetings with client

Provide 24/7 client support

Handle client questions at any hour with AI agents that use your knowledge base to give accurate responses, ensuring your clients get instant help while cutting down on hold times.

screenshot of AIR for financial institution use case

Support your team with AI

Cut down on operational costs and paperwork by letting AI automatically take call notes, help agents with routine questions, and update records in real time.

screenshot of AI Virtual Assistant btwn claims adjuster and policyholder (real-time insights)

Understand clients better

AI analyzes customer interactions to uncover service friction, predict churn behaviors, and drive loyalty—empowering your staff to deliver proactive, personalized solutions.

screenshot of AI Conversation Expert (ACE) summary following wealth advisory visit

Invest in a better client experience

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Easier loan management

  • Simplify loan origination and processing
  • Speed up underwriting and funding
  • Securely manage all communications

Union Home Mortgage
RingCentral gives our lending officers the ability to easily communicate with borrowers from anywhere, and in whatever ways they prefer.
A customer entering credit card information on a phone

Smoother client service

  • Offer a more seamless client experience
  • Handle card payments securely
  • Catch fraud more quickly

Altura Credit Union
50,000+ inbound calls handled monthly with RingCX
A woman speaking on a video call

Stronger client relationships

  • Streamline portfolio origination, servicing, and reporting
  • Upgrade advisory and planning services
  • Ensure regulatory compliance

Walker Crips logo
We’ve seen significant cost savings with RingCentral. Plus, our teams can now work anywhere.
A man using his phone to make a call while standing next to his car

Faster claims processing

  • Improve origination and underwriting support
  • Optimize claims handling and coordination
  • Resolve claims in less time

SCM Insurance Services logo
50% reduction in phone costs with RingCentral

Keep client data secure

Stay compliant with industry regulations using enterprise-grade cloud solutions that your risk and tech teams can rely on.


FINRA
SOC 2
SOC 3
McAfee
GDPR
Skyhigh
HITRUST

Resources

Report cover: From reactive to proactive
EBOOK

From reactive to proactive: Rewiring the insurance customer journey with AI

Ebook: Optimizing agent efficiency for financial institutions
EBOOK

Optimizing agent efficiency for financial institutions

Ebook: How intelligent virtual agents are redefining financial services
EBOOK

How intelligent virtual agents are redefining the future of financial services

Infographic: Improving customer experience in financial services
INFOGRAPHIC

Improving customer experience and the bottom line in financial services

Whitepaper: Elevate Microsoft Teams with AI-powered calling
WHITEPAPER

Elevate Microsoft Teams with reliable AI-powered calling

Cloud communications for financial services articles
BLOG

Read the latest articles on cloud communications for financial services

Frequently asked questions








Switch your financial services teams to RingCentral today

Join over 600,000 customers worldwide that use RingCentral to run their business.

Contact salesSee pricing
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    Work more efficiently

    Automatically log call details and summaries using AI Virtual Assistant (AVA), eliminating manual wrap‑up so your team can focus on more complex client needs.

    Learn from every interaction

    AI Conversation Expert (ACE) spots new opportunities, catches service slip-ups, and gives you a clear picture of how to keep clients happy.

    Upgrade your client service

    Use RingCX to automate admin work so you can provide fast, personal support over voice and digital channels—while staying fully compliant.

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